One-to-ones: The Most Underrated Leadership Tool

When managers think about leadership tools, they often focus on performance management systems, team meetings, or formal feedback processes. But one of the most powerful, high-impact tools available to any leaders is also the simplest: the regular 1-2-1 meeting.

Why 1-2-1s Matter

A well-run 1-2-1 is more than just a check-in; it’s a space to build trust, align on priorities, and provide support in a way that drives both individual and team success. Here’s why 1-2-1s should be a non-negotiable part of every manager’s leadership toolkit:

• They build strong relationships – People don’t leave companies; they leave managers. Regular 1-2-1s give leaders the opportunity to listen, understand individual challenges, and show genuine care for their team members.

• They improve performance without micromanaging – When expectations are clear and regularly discussed, employees feel empowered to take ownership of their work. Instead of reactive course-correction, managers can proactively guide performance.

• They create alignment and focus – In fast-moving businesses, priorities shift frequently. 1-2-1s help managers ensure their team members are always clear on what matters most.

• They foster psychological safety – Team members who feel heard and supported are more likely to raise concerns, share ideas, and take initiative—all key drivers of team success.

Making 1-2-1s Work

How often? – Ideally, every one to two weeks. A monthly 1-2-1 isn’t enough to stay truly connected.

What to cover? – A mix of work priorities, progress updates, development goals, and personal well-being. Avoid turning it into just a project status update.

Who drives it? – Encourage employees to bring their topics, but managers should also come prepared with key themes to discuss.

In short, great leaders don’t leave 1-2-1s to chance—they use them as a structured, intentional way to lead effectively. If you’re looking for a single, high-impact habit to strengthen your leadership, start with consistent, meaningful 1-2-1s.